Privacy Policy

1. Introduction

At Webforge Design, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services, including website development, hosting, and digital advertising.

2. Information We Collect

  • We may collect the following information from you:
    • Full name and business name
    • Contact information (email address, phone number)
    • Website content and media files (logo, text, images)
    • Billing and payment details (via Stripe)
    • Contract agreement and e-signature
    • Analytics data (via cookies and tracking pixels)
    • Website usage data from embedded Google AdSense ads

3. How We Use Your Information

  • Your information is used for the following purposes:
    • To build and maintain your website
    • To process hosting payments securely via Stripe
    • To communicate with you regarding your project
    • To manage your contract and service agreement
    • To improve our website and services
    • To display relevant ads via Google AdSense (on your site and ours)

4. Payment Security

All payments are processed securely using Stripe. Webforge Design does not store your full payment details. Stripe may collect your name, email, and billing information as per their own privacy policy.

5. Advertising (AdSense)

Webforge-managed websites include one or more small ad placements (e.g., Google AdSense). These ads may use cookies to serve personalized ads based on your visitors’ activity. Webforge collects revenue from these ads.

For more information on how Google uses cookies in ads, visit:
https://policies.google.com/technologies/ads

6. Sharing of Information

  • We do not sell or rent your personal data. Information may be shared only with:
    • Payment processors (Stripe)
    • Contract signature platforms (e.g., SignRequest, SignWell)
    • Advertising partners (Google AdSense)
    • Our internal team or trusted subcontractors (as needed for support)
  • All third parties are required to uphold GDPR-compliant practices.

7. Data Storage and Retention

  • Submitted form data and contracts are securely stored for up to 7 years.
  • Hosting data and website backups are retained while your contract is active.
  • You may request deletion of your personal data after the contract term ends (except where legally required to retain records).

8. Cookies

We use cookies on our website for analytics and functional performance. By using our website, you consent to the use of cookies. You can control cookies through your browser settings.

9. Your Rights (GDPR Compliance)

  • If you are based in the EU, you have the right to:
    • Request access to your data
    • Request correction or deletion
    • Withdraw consent
    • Lodge a complaint with the Data Protection Authority
  • To exercise these rights, email us at [email protected]

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”